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INFORMATION FOR CANDIDATES REGARDING FARM & EQUINE RECEPTIONIST ADMINSUPPORT POSITION

Parkside Veterinary Group is dedicated to animal care and to this end this position requires a new team member who must be prepared to work hard and be flexible enough to work when required. They must be positive, with proven excellent customer service skills, have the ability to learn quickly, act on their own initiative when required. Following strict guidelines relating to Farm and Equine bookings, dispensing of medication, accounting and office administration, health and safety, customer care and ensure adherence to follow all practice policies and procedures including policies relating to the information we give out to clients regarding their animals.

It is imperative that you are both compassionate and caring in your demeanour.A willingness to learn and to be happy to help out in any given situation as part of a dedicated team member is crucial.Although this job is demanding it is also a very rewarding job, where you will see, first hand, the care and dedication given to the animals from our professional team.We welcome all serious applicants for this position.

JOB DESCRIPTION for ADMIN SUPPORT

Provide a professional and timely service to the Directors at Parkside, with accuracy being fundamental to this position.Show a willingness to work as a member of the office team and liaise with fellow staff and Directors.Full time holiday entitlement [based on 39 hours] 4 weeks [20 days] plus 9 days [4 of which must be kept aside for Christmas and New Year].

THE ROLE/JOB

Sales Ledger,Month end – ensure all large animal work is input by vets.
Account clients - contact companies and ensure charges are correct and clients have necessary lab reports and clinical history.
Prepare and post statements, withholding any necessary ones.
Ensure clients do not receive bills for medication still in surgery.
Maintain spreadsheets for animal charities, reconcile with vouchers and submit to relevant charity.

Deal with invoice enquiries Apply cheque paymentsPurchase LedgerCode, process and distribute purchase invoices for approval
To ensure that all supplier invoices are reconciled to backup prior to payment Present purchase invoices to accounts payable
File purchase invoices
Record mileage and present to accounts payable
Process CPD requests, maintain records and filing systemCash handlingTo ensure cashing up is completed daily and maintain paper cash book records accurately Process change orders for branches

Maintain and order change at main branch
Update credit card spreadsheet and cross reference to bank statementGeneral Admin and Large AnimalArrange large animal visits
Take messages for large animal vets
Carry out any other reasonable duties as requested by the Practice Manager and or Partner General clerical duties as required
Cover Reception when required and deal with large animal calls and appointments
Take orders and dispense medication under the direction of a vet
Report sudden deaths to defra

Assist with promotions and open evenings/days
Secretarial services to all vets
Take minutes, type and distribute where necessary
Update staff telephone list
Prepare out of hours rota for telephony services/staff (including bank holiday allocation) Type and distribute vets rota
Put large animal rota onto computer system

Distribute mail within surgery
Frank and post mail
Scan and send historiesDecision Making AuthorityWithout reference:Prioritising work load
General admin duties
Processing purchasing invoices Processing cash payments and cashing upWith reference:Payments made to suppliers & staffSkills/Knowledge/Experience

Good IT skills including word and excel Accuracy/excellent numeracy skills
Ability to communicate with all levels of staff and clients
Demonstrate ability to show initiative